TOPGOLF GOLD COAST FAQs

EVERYTHING YOU NEED TO KNOW

Got questions? We’ve got answers. Whether you’re planning your first swing, booking a bay for mates, or organising a big event, our FAQs cover all the essentials from memberships and game play to food, events, and accessibility.

About Topgolf & How It Works

What is Topgolf Gold Coast?

Topgolf Gold Coast is a premier entertainment venue combining a high‑tech driving range with fun golf games, delicious food and drinks, and a lively social atmosphere. Play for points using Toptracer ball‑tracking technology, enjoy climate‑controlled bays, and soak in Gold Coast views – perfect for golfers and non‑golfers alike.

Do I need to be good at golf to enjoy Topgolf?

Not at all! Whether you’ve never held a club or you’re a seasoned golfer, Topgolf is about having fun with friends and family. No golf shoes, strict dress code, or perfect swing required.

How do the games work?

Choose from over 10 interactive games, from traditional target practice to family favourites like Angry Birds and Block Party. Your ball’s flight is tracked in real‑time by Toptracer technology, and your score appears on the bay screen.

Who invented Topgolf?

Topgolf was created in the UK by twin brothers who wanted a better way to practice golf and track shots. It has since grown into a global entertainment experience.

Planning Your Visit

What are your opening hours?

We’re open late every night, with extended hours on weekends. Check our Venue Info page for the most up‑to‑date times.

Can guests under 18 attend?

Guests under 18 must be accompanied by a responsible adult at all times.

A responsible adult is defined under the Liquor Act as:

- A parent, step-parent, or guardian.

- An adult who has parental rights and responsibilities for the minor and is actively supervising them.

- An older sibling may also qualify if the age and maturity difference suggests they have parental rights and responsibilities for the minor.

Please note, entry will not be permitted for minors without a responsible adult present.

Can I just walk in?

Yes! We welcome walk‑ins, though wait times can be longer during peak hours. To lock in your play time, book a bay online in advance.

Why isn’t my preferred time available when booking?

Popular times often sell out quickly. We release reservations up to 2 weeks in advance, so booking early is the best way to secure your spot.

We’re Cashless

What payment methods are accepted in venue?

In-line with other entertainment venues, Topgolf is cashless, with card and digital payments only accepted in venue. This process allows for a faster, safer and more convenient experience.

Will we have to pay more with credit card fees?

There are no additional transaction fees when purchasing items at our properties via card or digital wallet.

Cash is still a legal tender, and I should be able to use it to pay for my items?

Topgolf is now cashless, in-line with other entertainment venues. Card and digital are the only form of payments accepted in venue. We have recently transitioned to being a cashless venue which is a common business practice in the entertainment industry throughout Australia in recent years.

Bookings & Memberships

Do I need a membership to play?

Yes, your one‑time $5 Lifetime Membership gets you expedited check‑in, complimentary club hire, and access to exclusive offers and events.

Can I book for a large group or event?

Absolutely! Whether it’s a birthday, corporate function, or Christmas party, we have group packages for all occasions. Visit our Parties & Events page to enquire.

Can I change or cancel my booking?

Yes, please contact us as soon as possible to adjust your reservation. Cancellation terms are outlined during the booking process.

Events & Group Packages

Can I host a Christmas party or work event at Topgolf?

Yes, we’re one of the most popular work Christmas party venues on the Gold Coast. From casual team days to fully catered events, our packages suit all group sizes. You can enquire here.

Do you cater for bucks, hens, and birthday parties?

Definitely! Celebrate with great food, drinks, and a bit of friendly competition. We have packages for all ages, including kids’ birthday party options. You can enquire here.

Is food & beverage included in event packages?

Many of our packages include catering and drink options, from share platters to full menus. Chat with our events team to customise your package.

Can I bring a Birthday Cake & Decorations to Topgolf?

Outside birthday cakes are permitted but must be store bought from a certified kitchen and kept in the bays with you. Balloons are not permitted at Topgolf.

Experience & Amenities

Can I bring my own golf clubs?

Yes, but we provide complimentary club hire for all players, including left‑handed and junior clubs.

Do you serve food and drinks?

Absolutely! Our chef‑crafted menu includes share platters, burgers, pizzas, and sweet treats, plus a full bar with cocktails, beer, and wine.

Do you have vegetarian or gluten‑free options?

Yes, we cater for a range of dietary needs. Ask your Bay Host for our vegetarian, vegan, and gluten‑friendly menu options.

Technology, Safety & Accessibility

How does Toptracer technology work?

Each golf ball has a microchip that tracks its speed, distance, and accuracy. Your shot data appears instantly on the bay screen.

What happens if it rains?

No problem! All bays are covered and climate‑controlled so you can play year‑round in comfort.

Is Topgolf Gold Coast accessible?

Yes, we’re committed to making our venue safe and enjoyable for all guests. Visit our Accessibility Guide for full details.

What are your safety rules?

Safety is a top priority. Always stay behind the red line when someone is swinging, and never walk into the field of play. Our staff are here to ensure everyone has a safe, fun time.

Opening Hours

Monday-Friday: 11:30am-late | Saturday-Sunday: 10am-late

Hours may vary. Closed ANZAC Day, Good Friday & Christmas Day.

Get In Touch

You can contact Topgolf by calling 1300 008 442 during opening hours or through the contact form.

FAQs

We’ve put together answers to some of the most common questions asked by our guests.